Shipping policy

Last updated: October 29, 2026

Thank you for shopping with Out-Of-Sight Creations LLC. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Except as otherwise stated on our website, orders are processed within 10 business days (excluding holidays).

Orders placed after noon or on weekends and holidays may begin processing the next business day.

You'll receive a confirmation email with tracking as soon as your order ships.

Shipping Methods & Delivery Times

We ship all orders with USPS flat rate shipping. Estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.

Shipping costs

All orders ship USPS flat rate for $12.00. Orders of $70.00 or more ship free. Your shipping cost is shown at checkout before you complete your purchase.

Order Tracking

Once your order ships, we'll email you a confirmation with a tracking number and link. Please note tracking information may take time to update after you receive it.

Shipping destinations

We only ship within the United States.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, damaged, or delayed packages

If your package arrives damaged, please contact us and send pictures of the damage. Please keep the box and packing material until we have sorted it out.

If your tracking stops updating and your package does not arrive, please contact us. I will file a claim with USPS and send you a new item or give you a refund.

Once tracking shows your package as delivered, I am not responsible for packages that are lost or stolen after delivery. Please contact us anyway, and I will help you check with USPS.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.